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Theatres and box office opening hours

Posted on: Friday 06 August 2021

Pomegranate Theatre & Winding Wheel Theatre

The Pomegranate Theatre and Winding Wheel Theatre are open as normal.

See what’s on and book tickets.

Please read about our Covid-19 safety measures.

Box Office

Please pre-book tickets online where possible. Tickets can be booked online 24/7. Pre-booking tickets online closes 30-minutes before the event start time. Customers who require essential companion tickets, or more than 9 tickets will need to book over the phone or in person.

The box office phone line (01246 345 222) is open Mon-Sat 9.30am-5pm. Bank holidays may vary. 

The in-person box office service at the Visitor Information Centre is open Mon-Sat 9.30am-6pm. Bank holidays may vary. Due to building maintenance at the Visitor Information centre, the in-person box office service will be temporarily relocated to the Pomegranate Theatre on Wed 6, Thu 7, and Fri 8 Oct during which time it will be open 10am-5pm.

The Pomegranate Theatre and Winding Wheel Theatre box offices are open 1 hour before the event starts and process ticket sales for special circumstances only, and for the event that is due to take place at that venue at that time.

Customers who have booked events during a closure period will be contacted by our box office team. Please also see our postponed and cancelled events information page.

Theatres and box office opening hours

Pomegranate Theatre & Winding Wheel Theatre

The Pomegranate Theatre and Winding Wheel Theatre are open as normal.

See what’s on and book tickets.

Please read about our Covid-19 safety measures.

Box Office

Please pre-book tickets online where possible. Tickets can be booked online 24/7. Pre-booking tickets online closes 30-minutes before the event start time. Customers who require essential companion tickets, or more than 9 tickets will need to book over the phone or in person.

The box office phone line (01246 345 222) is open Mon-Sat 9.30am-5pm. Bank holidays may vary. 

The in-person box office service at the Visitor Information Centre is open Mon-Sat 9.30am-6pm. Bank holidays may vary. Due to building maintenance at the Visitor Information centre, the in-person box office service will be temporarily relocated to the Pomegranate Theatre on Wed 6, Thu 7, and Fri 8 Oct during which time it will be open 10am-5pm.

The Pomegranate Theatre and Winding Wheel Theatre box offices are open 1 hour before the event starts and process ticket sales for special circumstances only, and for the event that is due to take place at that venue at that time.

Customers who have booked events during a closure period will be contacted by our box office team. Please also see our postponed and cancelled events information page.